Leadership articles

I believe a really important principle in leadership is being teachable. Effective leaders are humble, self-aware and willing to learn from others—no matter their age or position.

We believe an important principle for a leader is to create a safe place. Effective leaders breathe life into the environment by making it a safe place for team members to express opinions and ideas, to disagree and push back...

In the coming years, the winners in the finance space will be those who can learn from the past to meet the demands of the future. Merely complying with regulations won’t be enough. Instead, organisations will need to look to their cultures as an engine of transformation. Here we explore why change is needed and what it’s likely to look like…

Whether an organisation is fairly flat or more hierarchically structured, the behaviour of its leaders will inform the way everyone operates...

Demographic shift means employers often have three, or even four generations working side by side within their organisations. To bring out the best in all of them, it's vital to understand how the norms of their respective eras have shaped their attitudes - and the way they work.

At Heartstyles, we know just how big a role our environment plays in shaping the way we think, feel and behave. That's no surprise given that our co-founder, Stephen Klemich, draws so much of his inspiration from nature...

Most businesses understand the importance of aligning their structure to their strategy. But structure doesn't just shape the org chart - it also shapes people...

We know very well that discomfort is part of the parcel of character development. And it doesn't always feel 'nice'. In fact, some behaviours we might think of as 'nice' are actually manifestations of fear and pride...

For many of us, sarcasm isn't so much a character trait as a cultural norm. It underpins huge amounts of our humour. And nothing brings people together like a good laugh, right?

Competition. It's the force that – perhaps more than any other - shapes the world around us. Which is why it often comes as a surprise to discover that competitiveness is among the most harmful traits for anyone - especially a leader - to have.

“But I am the way I am because I care—what’s wrong with that?” Stephen Klemich unpacks Jamie's story, and how sarcasm was putting the brakes on his relationships, both at work and closer to home.

Dr. Mara Klemich shares how even the best of intentions needs to be appropriately focused and how a 'once size fits all' approach can be limiting...

The Covid-19 pandemic has affected everyone differently. What do organisations do when a contingency plan of ‘expect the unexpected’ falls short of offering practical advice for employees on how to deal with the crisis at hand?

Restaurant General Manager from KFC Florida, Gabe Terrell spoke to us about his experience of Virtual Leading with Heart, and the impact it's had on both his personal and professional development.

Liu Yong, a Shift Manager for Pizza Hut Singapore, shared with us his experience of being a manager in a fast-paced environment and how ‘Virtual Leading with Heart’ helped to shift his perspective and encouraged him to lead with love.

Angie Clarke, a Field Training Manager at KFC Sydney, was a Heartstyles non-believer. She doubted whether it would have an impact on her and her leadership style. Here she shares with us her personal Heartstyles journey.

The songwriter Bronnie Ware worked for a while in palliative care helping the terminally ill, and compiled a list of common regrets expressed by the people she cared for.  Her list gained huge popularity. How might this apply to, leadership?