If you spend any time dealing with Heartstyles (and we hope you will) you'll notice we're quick to remind people that we're not here to profile personalities. Instead, our mission is to develop character...
Demographic shift means employers often have three, or even four generations working side by side within their organisations. To bring out the best in all of them, it's vital to understand how the norms of their respective eras have shaped their attitudes - and the way they work.