The influences on today's workplace

Demographic shift means employers often have three, or even four generations working side by side within their organisations. To bring out the best in all of them, it's vital to understand how the norms of their respective eras have shaped their attitudes - and the way they work. 

Many digital natives, for example, have grown up fully-embedded in the world of social media. With their pseudo-currency of 'likes' and 'follows', these platforms condition us to think of validation as something that comes from without rather than within. But as Carly Morgan explains, there's always another way...