Developing articles

Demographic shift means employers often have three, or even four generations working side by side within their organisations. To bring out the best in all of them, it's vital to understand how the norms of their respective eras have shaped their attitudes - and the way they work.

We know very well that discomfort is part of the parcel of character development. And it doesn't always feel 'nice'. In fact, some behaviours we might think of as 'nice' are actually manifestations of fear and pride...