Where it's used

Whether you're a global enterprise or a thriving SME, Heartstyles can be used to build your organisation’s strengths, or to put things right in areas where you’re experiencing problems. Whatever performance improvements you’re looking to achieve, we can work with you to devise a suitable approach.


Modern leaders face intense demands. They’re expected to make the most of their organisation’s resources, but they’re usually given no guidance on how to manage their inner resources.

In the real world, there isn’t really any such thing as a ‘natural born leader’, just as there’s no such thing as a natural born electrician. It takes focus and effort to develop the hard skills required for leadership – and that’s no less true of the soft skills.

Over the years we’ve helped thousands of leaders to develop:

Self-awareness: We help leaders understand their own behaviours, others’ perception of them and what they can do to make both as positive as possible.

Their own authentic leadership style: To inspire their teams, leaders need the self-confidence and self-awareness to be themselves – not just the image of a leader.

"One of the things you see most often in Leadership Development is that they take some very generic skills and try to apply them to unique individuals. Heartstyles does the reverse: it looks first at the unique individual and then gives them the skills they need to grow."

Dyke Shipp, Chief People Officer, KFC International

Ready to grow your leaders? We can help.


Culture is hugely powerful. It can be the difference between attracting, retaining and leveraging your industry’s top talent or seeing them go to the competition. Unfortunately, getting it right isn’t easy.

That’s because culture arises out of the beliefs your people hold and the behaviours they see as acceptable. Those things run deep. You can’t snap your fingers and expect them to change. But, with tightly-focused work in small groups, you can evolve them.

By helping individuals shift their behaviours we can help:

Evolve your culture: When your people’s behaviours align with their values, the entire culture shifts for the better.

Create a framework of acceptable corporate behaviours: If your values are evident in the way your organisation works, employee engagement benefits.

"The impact of Heartstyles on the culture of our company has been an eye opener to say the least...there was an openness that never existed before, there was a freedom of speech, there was an awareness, there was a caring that we haven't seen before and I can only say that comes from the Heartstyles training."

Elfreda Mostert, Franchise Owner, KFC

Is your culture productive? If not, let’s evolve it.


Vision, mission and value statements are great tools for figuring out where you want to be. That said, they don’t do anything to get you there. Beautifully worded documents don’t shift behaviours – that takes focused, deliberate effort.

Of course, that effort is only worth making if the values you aspire to are the right ones for your organisation.

We can help you analyse whether your values are working by:

Measuring behaviours: With the Heartstyles Indicator you can quantify the extent to which your people’s motivations match your vision and values.

Offering a path to progress: Our programmes and coaching are designed to empower your people to recognise and shift ineffective behaviours.

"Heartstyles has become a key programme for us. We've reflected Heartstyles language in how we define our cultural principles and the values based on which our organisation functions."

Jens Hofma, Chief Executive Officer, Pizza Hut UK

Are your values falling flat? Let’s bring them to life.


Teams are rarely just the sum of their parts. Depending on the dynamic at play, the members can push each other forward or hold each other back.

Whether you need to find a fix for a dysfunctional group or to get even more from a high performing unit, Heartstyles can help.

From the frontline to executive level, we help teams:

Understand where they’re at: By aggregating data we can use the Heartstyles Indicator to show you your teams' current prevailing behaviours.

Find a way forward: With the right coaching we can work with your teams to shift their ways of working to be more effective and better aligned with your values.


"We've seen team turnover go down, we've seen a happier more motivated workforce and it drives sales and it drives the business. This is where culture and business performance really intersect."

Roger Eaton, Chief Executive Officer, KFC

Ready to get your teams working as one? We can help.

“Heartstyles has been incredibly valuable in terms of how I run my business…”

Jens Hofma explains how Pizza Hut UK use Heartstyles to measure the progress of teams and uphold their cultural principles.

Ready to start measuring and managing behaviours? We’re here to help make it happen.